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Call Center Representative

Job

Greater Maryland Eye Physicians and Surgeons

Clinton, MD (In Person)

Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/14/2026

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Job Description

Call Center Representative Greater Maryland Eye Physicians and Surgeons Clinton, MD Job Details Full-time $15 - $20 an hour 1 hour ago Benefits Health insurance 401(k) Paid time off Qualifications Availity Spanish English Medical scheduling High school diploma or
GED Full Job Description Position Summary:
Our busy ophthalmology practice needs an organized and dedicated Call Center Representative. This position involves communicating with patients both over the phone and sometimes in person.
Duties and Responsibilities:
This list may not include all the duties assigned and/or to be delegated and may be updated intermittently to accommodate miscellaneous duties as assigned. Answer phone calls to our dedicated scheduling line and book appointments for various visit types. Greet patients and assist them with questions/concerns. Change appointments for patients and communicate with other health care professionals about changes. Coordinate schedules with surgeons, technicians, and other health care professionals. Schedule emergency appointments and resolve scheduling conflicts. Print encounter forms for the next working day. Assist where needed.
Skills:
Proven experience as scheduler, call center rep, or other relevant position. Familiarity with office machines (e.g. fax, printer, etc). Knowledge of office management and basic bookkeeping. Proficient in English (oral and written). Spanish speaking a bonus (optional). Excellent knowledge of MS Office (especially Excel and Word). Strong communication and people skills. Good organizational and multi-tasking abilities. Problem-solving skills. Customer service oriented. High School diploma.
Job Type:
Full-time Pay:
$15.00 - $20.00 per hour
Benefits:
401(k) Health insurance Paid time off
Work Location:
In person