Wholesale Customer Service Representative

Wholesale Customer Service Representative at Ultimate Staffing Services Wholesale Customer Service Representative at Ultimate Staffing Services in Frederick, Maryland Posted in 1 day ago. $17.00 - $21.00 per hour

Job Description:

We are seeking a detail-oriented and customer-focused Wholesale Customer Service Representative to support one of our clients, growing wholesale operation. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with clients, and takes pride in accuracy and organization. This will be Temp to hire, and we offer access to healthcare benefits immediately! No waiting period.

Schedule ONSITE Monday-Friday:

8:00 AM - 5:00 PM Rotating Saturdays (every 4-6 weeks) Seasonal hours vary (half-day to full-day shifts) What You'll Do Communicate directly with wholesale customers to manage accounts and orders Process order entries with a high level of accuracy Coordinate shipping and fulfillment logistics Maintain records and data within internal systems Work daily within Microsoft Office and ERP systems Provide support in a retail setting as needed (customer assistance and stocking) What We're Looking For 2+ years of customer service experience (face-to-face preferred) Strong Microsoft Office skills (Outlook, Excel, Word, Teams) Experience with ERP systems (SAP, NetSuite, or similar preferred) High attention to detail and strong organizational skills Excellent communication and follow-up abilities Ability to work independently and stay accountable Comfortable lifting up to 50 lbs. What Sets You Up for Success You are reliable and take attendance seriously You're tech-savvy and pick up systems quickly You enjoy working with customers and solving problems You take initiative and don't wait to be told what to do Why Apply Structured training and support Opportunity to build long-term career skills Team-oriented environment with strong leadership All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.