Bilingual Customer Support Coordinator
Job
Robert Half
Gaithersburg, MD (In Person)
Full-Time
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Job Description
We are seeking a highly organized and customer-focused Bilingual Customer Support Coordinator to join our dynamic team. In this pivotal role, you will serve as the primary point of contact for clients and customers, providing exceptional service in both English and Spanish. Your efforts will help drive customer satisfaction and operational efficiency.
Responsibilities:
- Schedule consultations and installation appointments.
- Handle inbound/outbound customer calls.
- Provide bilingual support to installation teams.
- Update CRM notes and manage customer files.
- Resolve customer issues professionally.
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