Customer Service Representative

We are searching for an energetic Customer Service Representative to join a reputable automotive dealership. In this role, you will serve as the primary point of contact for customers, providing prompt and professional assistance across a variety of dealership functions.

ResponsibilitiesGreet clients in person, by phone, and by email, delivering outstanding customer service at every interactionAssess customer needs and advise on dealership services, vehicle features, and financing optionsYou will acquire practical experience in billing processes and delivering customer serviceCoordinate service appointments, confirm schedules, and follow up with customers to ensure satisfactionResolve client questions, concerns, and complaints effectively with a positive attitudeMaintain accurate customer records and assist with clerical support as neededCollaborate with sales, service, and finance departments to streamline the customer experience