Customer Service Representative

We are looking for a dependable Customer Service Representative to support a busy retail environment in Damariscotta, Maine. This is a Contract position suited for someone who enjoys helping customers, staying organized, and contributing to smooth day-to-day store operations. The role is fully onsite and may involve working at two nearby store locations, with scheduling that includes weekend availability as part of a shared rotation.

Responsibilities:

• Welcome shoppers, answer questions, and deliver attentive service that creates a positive in-store experience.
• Process purchases accurately, handle cash transactions responsibly.
• Restock merchandise, organize displays, and help keep shelves clean, full, and easy for customers to shop.
• Support inventory activities by checking product levels, replenishing items, and assisting with overall stock control.
• Respond to customer inquiries by phone and in person, providing clear information and timely assistance.
• Work across two nearby store locations as needed to support coverage and daily operational needs.
• Collaborate with team members to keep the store running efficiently while maintaining a welcoming atmosphere.
• Follow scheduling requirements that include weekend availability on a rotating basis.
• Assist with general retail tasks that help maintain store appearance, product availability, and customer satisfaction.