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Customer Service
Job
CSA Monitoring
Delhi charter Township, MI (In Person)
$33,280 Salary, Full-Time
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Job Description
Customer Service CSA Monitoring Holt, MI Job Details Part-time | Full-time From $16 an hour 3 days ago Qualifications Computer operation Phone communication Computer literacy Attention to detail Organizational skills Productivity software Client interaction via phone calls Full Job Description Job Summary We are seeking a dynamic and friendly Customer Service representative to join our team! Our company serves the security alarm industry and works closely with several types of clients. This is a unique, challenging, and rewarding opportunity for the right candidate. We do not make sales or collection calls. Responsibilities Work closely with team members to deliver top level support to clients. Navigate sophisticated multi-screen computer system that incorporates text, audio, video, and phone communication. Communicate with team members in other locations via chat. Perform data entry tasks. Interact with end users customers, field technicians, and in-house technical staff. Communicate with security personnel, law enforcement, and first responders. Qualifications Proven office experience with strong organizational skills and attention to detail. Excellent computer literacy including proficiency in standard office applications. Prior experience in customer service or front desk roles preferred. Strong phone etiquette and communication skills essential for engaging with clients professionally Ability to manage time efficiently while handling multiple tasks in a fast-paced environment. Join us in delivering top-tier customer service in this important industry. This paid position offers an engaging work environment where your organizational talents and positive attitude will shine. We're committed to fostering a supportive workplace that values your skills and growth.