Customer Service Support

LOCATIONS

Onsite Freemont Michigan (49413)

Pay:

$16 per hour

Start:

April 2026 Temp to

Hire Schedule:

Monday - Friday 8:45am - 5:30pm

Title:

Customer Service Support Our client is seeking an intake call center agent to assist our insurance clients and prospects with general support questions. This role requires strong customer service skills and ability to listen and resolve. Key Responsibilities Take inbound calls from patients and physicians Respond promptly and thoroughly to customer inquiries and complaints Document all customer interactions with detailed notes, including actions taken Communicate and coordinate effectively with other departments next steps Thoroughly listen to customer request and provide white glove service Qualifications Previous inbound call center experience (Preferred) Insurance industry experience (PLUS) Previous Customer Service Experience (Required) Strong organizational skills and attention to detail in a fast-paced environment Proficiency with Microsoft Office applications Excellent problem-solving and troubleshooting abilities Able to work onsite in our Freemont Michigan office Aligned in experience resumes can be sent to: Kehinde.

Sosina@remx.com Call center, customer service, contact center, freemont, white cloud