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Customer Service Representative

Job

Hired by Matrix, Inc.

Jackson, MI (In Person)

$44,720 Salary, Full-Time

Posted 1 week ago (Updated 5 days ago) • Actively hiring

Expires 6/30/2026

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Job Description

Customer Service Representative#26-02091 $20-$23 per hour Jackson, MI Onsite Job Description
At-a-Glance:
Are you ready to build your career by joining a global chemical company. If so, our client is hiring a Customer Service Representative.
Position Type:
Contract Onsite Required
Education:
Minimum High School Diploma Bachelor's degree preferred.
Experience:
2 years of customer service experience
Skills:
Computer literacy MS Office experience Basic SAP knowledge preferred Strong customer service skills Requires strong communication Organizational Problem‑solving skills A customer‑focused and adaptable mindset Proficiency in ERP systems (SAP preferred) and Microsoft Office.
Responsibilities:
Customer Service Representative supports Surface Treatment business by serving as a primary point of contact for customers while collaborating with supply chain, operations, and credit teams to ensure accurate and timely order processing. Role involves providing customer support primarily by phone, collecting and forwarding customer feedback, and proactively managing the full order‑to‑cash process. Get in
Touch:
We want to hear from you! If you think you'd be a good match, submit your resume and reach out to Sparsh at (862) 895-5696 to learn more. #HbM6349