Service Advisor

Service Advisor 3.5 3.5 out of 5 stars Muskegon, MI 49444 $16

• $18 an hour
• Full-time Babbitt's Sports Center 59 reviews $16
• $18 an hour
• Full-time Are you ready to build your career with one of Michigan's largest Powersports company?

Babbitts Powersports is seeking an experienced, highly motivated Service Advisor with a passion for Powersports to join our team full time. Babbitts owns the industry in power sports, offering Arctic Cat, Honda, Kawasaki, KTM, Polaris, Suzuki and Yamaha branded units. OEM parts and accessories. At Babbitt's Sports Center, customer happiness and our business reputation are our most important objectives. Our customers will always be treated justly, courteously and with authentic concern. It is our pledge to maintain friendly, straightforward and visible associations with our customers; productive, appreciative and encouraging relations with our employees; professional wholesome and contributory relations within the community wherein we reside. Why work at Babbitts as a Service Advisor? Well, we believe in rewarding our employees with excellent benefits and a fun, positive work environment.

Service Advisor Department:

Service Schedule:

Monday-Friday:

8:30 AM

• 6:00

PM Saturday:

8:45 AM

• 2:00

PM Reports To:

Service Manager Status:

Full-Time, Nonexempt Position Summary The Service Writer plays a critical role in delivering an exceptional customer experience by serving as the communication hub between customers and our service technicians. This position ensures that every repair order is accurate, every customer is informed, and every interaction reflects the professionalism and integrity of Babbitt's. All positions are subject to background checks and comprehensive drug screening. Essential Duties & Responsibilities Serve as the primary liaison between customers and service technicians, ensuring precise and timely communication. Facilitate all service-related transactions with accuracy and professionalism Prepare detailed service estimates and explain recommended repairs to customers Schedule and manage customer appointments to optimize shop workflow Create, update, and close work orders with precision and attention to detail Conduct or coordinate vehicle inspections and document findings Offers upgrades, additional services, and accessory sales during customer interactions. Communicate additional issues, safety concerns, or required repairs to customers promptly Maintain a working knowledge of common repairs, service processes, and product lines Uphold all safety standards and promote a safe working environment Maintains punctual and consistent attendance Support the Service Manager and team with additional tasks as needed to meet business demands Education & Experience Requirements Strong verbal and written communication skills, with the ability to interact effectively with customers and team members Must be 18 years of age or older High School Diploma or GED required Valid driver's license Must be able to pass a comprehensive drug screen Ability to perform basic math functions (add, subtract, multiply, divide) in all units of measure Proficiency with basic computer functions and service software Demonstrated qualities of diligence, honesty, courtesy, and self‑motivation Physical Requirements Ability to perform all essential job functions safely and effectively in compliance with ADA, FMLA, and applicable standards Consistent and punctual attendance Ability to lift and carry up to 50 lbs Clear and professional telephone communication skills Frequent bending, stooping, climbing, and lifting Ability to stand and/or walk for extended periods on concrete flooring Benefits Medical, Dental, and Vision insurance available. 401k retirement savings with a generous employer match Employee Purchase. Paid time off / Paid Sick time.

• Schedule will vary depending on business and weather. Average is 40 to 45 hours a week
• Babbitt's provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, in addition to federal law requirements, Babbitt's follows applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Babbitts expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Babbitt's employees to perform their job duties may result in discipline up to and including discharge.

Job Type:

Full-time Pay:

$16.00

• $18.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Application Question(s): Have you ever been convicted of a crime other than a minor traffic violation?

Work Location:

In person