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Job Description
Marketplace Customer Service Location:
New Buffalo, MI Application Close Date:
Applications accepted on a rolling basis
Hours:
Part time or Full time, year-round
Start Date:
Available now
About Farmette:
Farmette is a small farm, marketplace, cafe + bakery in New Buffalo, Michigan. Our core mission is to support 100% sustainable food culture. We love our small business community along the shores of Lake Michigan and aim to uplift and enhance our unique area. We are an inclusive marketplace carrying local and sustainable produce, flowers, coffee, prepared foods, home goods and more. Our marketplace is stocked with sustainable products including house-made sourdough breads, farm-fresh produce, prepared foods, wine, beer, grocery + home items. As the customer service associate you will help customers at the register, restock inventory, supplies and baked items. Responsibilities You'll report directly to managers and collaborate with the entire small Farmette team.
Customer service:
maintain a positive, friendly, calm + welcoming environment for all staff, customers and vendors. Follow all Standard Operating Procedures for the cafe and marketplace. Operate our POS system for taking orders and payment. Stocking inventory Maintain quality and consistency of culinary products. Keep a clean, sanitary workspace, storage + refrigeration. Accept deliveries, check for accuracy of orders, input inventory + recycle boxes. Communicate + coordinate with the kitchen + farm team about inventory, customer feedback, etc. Keep all spaces in compliance with all local health codes. Learn about all of our products to assist clients with purchasing. Outdoor maintenance (cleaning/drying outdoor furniture for guests, opening and closing umbrellas). Other duties as assigned and desired Requirements Customer Service experience preferable 17+ years old to be able to sell alcohol A passion for sustainable products. Demonstrate the ability to work in a team-driven environment. We are a respectful and positive work environment. Reliability a must. Able to work independently, focused and self-driven. Detail oriented. Open to feedback with the understanding that the whole team is working towards the same goal. Keep a positive and professional attitude with co-workers, customers + vendors. Be able to handle the physical work of being on your feet, walking, talking + cleaning. Occasionally lift and move up to 50 lbs. Reach, bend and stoop frequently. Make cleanliness and food safety a top priority. Live within a reasonable driving distance to New Buffalo and have access to reliable transportation. We are a non-smoking workplace for the safety of our on-site farm.
TO APPLY
Email hello@farmettemichigan.com with the subject line "Customer Service" Explain your interest in the position Attach Your Resume Share two professional references Share your availability for working (days and times, planned time off) Applications will be reviewed on a rolling basis. Farmette is an equal-opportunity employer and is committed to diversity in its workplace. We hire qualified candidates and make all employment-related decisions based on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.
