Client Service Associate (Portage, MI)

Location:

Portage, MI Type of Hire:

Experienced Hires Division:

Private Client Who We Are:

Oppenheimer & Co. Inc. ("Oppenheimer") is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services. Job Description The firm is seeking a Client Service Associate to join our Private Client Division in Portage, MI. The primary responsibilities include servicing clients, marketing, scheduling, prioritizing meetings, managing database, general organizational support, as well as client interaction. The ideal candidate will have a proactive mindset in order to anticipate business needs, and will assume ad hoc responsibility for project-oriented tasks. This role will handle details of a highly confidential and critical nature and collect and prepare information for use in discussions/meetings of executive staff. Responsibilities Learn and adapt to service the needs of various accounts in order to answer day-to-day questions from clients and advisors

Quickly develop knowledge of a variety of forms and account procedures in order to assist clients

Learn to utilize research and technical support tools

Produce quality analytical reports using various software programs

Promote Firm services by enhancing relationships with advisors through timely and accurate responses to questions

Act with integrity and respect in all situations

Cultivate and grow existing client relationships

Assist with marketing efforts and plan client events

Prioritize daily work, track progress of projects and deadlines, answer phones, take messages and schedule appointments

Demonstrate initiative and desire to increase knowledge of rules, regulations and concepts

Local office interaction with other support members, Financial Advisors and Management Skills/Requirements Willing to obtain

FINRA Registrations:

SIE, Series 7 and 63/65 (or 66)

Bachelor's preferred

1-2 years financial services/fixed Income experience would be highly beneficial

Possess a high degree of proficiency with technology including MS Office products (Word, Excel, PowerPoint and Outlook), and can quickly learn internal software programs

Must be a team player with an energetic, positive disposition seeking growth and opportunity to expand the role

Must be able to maintain the highest level of confidentiality

Demonstrate strong accuracy and thoroughness in all facets of daily work and possess superb organizational skills

Able to interface and articulate well with all levels of employees, management and clients in a highly professional, timely and friendly manner

Able to meet designated deadlines and work effectively in a pressurized environment under time constraints

Demonstrate the ability to handle multiple tasks to completion with little or no supervision