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Service Advisor

Job

Crestview Cadillac

Rochester Hills, MI (In Person)

Full-Time

Posted 03/18/2026 (Updated 8 weeks ago) • Actively hiring

Expires 5/27/2026

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Job Description

Service Advisor Rochester Hills, MI Job Details 6 hours ago Benefits Paid training Health insurance Dental insurance 401(k) Vision insurance Life insurance Qualifications Computer operation Phone communication Mid-level Team management Computer skills Communication skills Time management Client interaction via phone calls Full Job Description Service Advisor We're currently looking for an experienced service advisor to join our team. This individual has to have great customer service skills and the ability to sell services on our service lane. Most importantly this individual must have great computer and phone skills enabling them to stay in contact with there customers informing them of there vehicle status.
Benefits:
Medical, Dental, Vision Insurance Life Insurance 401k Paid Training Responsibilities Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensures that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Clean driving record

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