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Customer Service Representative- Estimating and Technical Services

Job

Amrize

Saginaw, MI (In Person)

Full-Time

Posted 5 days ago (Updated 1 day ago) • Actively hiring

Expires 7/24/2026

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Job Description

Join the Duro-Last team, a brand of Amrize Building Envelope and the world's largest manufacturer of custom-fabricated commercial roofing solutions. Were seeking a Customer Service Representative- Estimating and Technical Services who's ready to be part of an innovative, people-first brand shaping the future of the roofing industry.
ABOUT THE ROLE
Duro-Last Roofing is the world's largest manufacturer of prefabricated roofing systems. We are looking for a Customer Service Rep-Estimating and Technical Services, who is eager to learn and grow within our company at our Corporate Headquarters in Saginaw, MI. This is a full-time, year-round position with excellent benefits and growth potential.
WHAT YOU'LL ACCOMPLISH
Estimate pricing and roof layouts for roofing details. Answer technical questions regarding specs and installation. Complete assigned projects, quoting, wind calculations, design, etc. Create and enter quotes and orders into system. Data entry of projects onto task board. Provide customer service and follow-up support to contractor network. Represent the company in a professional manner in all interactions with customers, personnel andthe public.
WHAT WE'RE LOOKING FOR
Minimum 2-year associates degree or relevant experience. Estimating experience a plus. Solid-Works AutoCAD Software experience a plus. Must be able to interpret specifications. Must be able to handle back to back phone calls. Excellent oral and written communication skills. Knowledgeable in Microsoft Office Suite. Excellent time management skills and ability to handle multiple simultaneous tasks and deadlines.
WHAT WE OFFER
Competitive salary & Bonus Incentive
Retirement Savings:
Choose from 401(k) pre-tax and/or Roth after-tax savings Medical, Dental, Vision, Disability and Life Insurance Holistic Health & Well-being programs Health Savings Accounts (HSA) & Flexible Spending Accounts (FSA) Paid time off including 12 paid holidays Paid Parental Leave (maternity & paternity) Educational Assistance Program #Duro-Last