Service Advisor

SERVICE ADVISOR

Standish, MI - Richardson Automotive. A Service Advisor for our growing Service Department. Richardson Chevrolet Buick is a family owned and operated company, we're all about service! Applicant should have general knowledge of automotive repairs. Applicant must have a neat and clean appearance; and excel in a fast pace environment. We offer Great Benefits including health, dental and vision insurance, vacation pay, and 401K Retirement Plan (with employer matching)

Responsibilities:

Greet and assist customers that are in need of service Answer incoming phone calls, provide quotes and other information over the phone Prepare repair orders for technicians listing customer's vehicle concerns Communicate between the customers and technicians to ensure accurate information is passed between everyone Quote services and prices for needed repairs/maintenance for customer vehicles Work together with the service team to ensure all customers are taken care of Schedule customers for maintenance and/or vehicle repairs Coordinate with the parts department and/or technician to ensure proper parts are ordered for customer repairs Assist in organizing/keeping track of open and closed repair orders and vehicle keys Contact various warranty/insurance companies to provide estimates for potentially covered repairs Job Requirements Preferably have at least 1 years of customer service experience, but not mandatory Must have a valid driver's license Ability to read and comprehend written instructions and information Knowledge in some aspects of automotive repair and maintenance is preferred A fast learner with excellent oral and written communication skills Ensures Customer Vehicles are kept clean and treated with respect Must be a helpful Team Player Maintain a neat, clean and orderly work station Basic computer knowledge is proffered Skills/Qualifications General knowledge of automobiles is proffered Good Communication Good Reading skills Ability to learn new technology Ability to learn new Service techniques and procedures

BENEFITS

Health, dental, and vision Insurance 401 K (with employer matching)

Paid Vacation Job Type:

Full-time Experience:

Automotive:

1 year (Preferred)

Customer Service:

1 year (Preferred)

Job Type:

Full-time Benefits:

401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Shift:

Day shift

Work Days:

Monday to Friday Rotating weekends Ability to

Commute:

Standish, MI 48658 (Required) Ability to

Relocate:

Standish, MI 48658: Relocate before starting work (Required)

Work Location:

In person