Veterinary Customer Service Representative/Receptionist

Veterinary Customer Service Representative/Receptionist Natural Healing Pet Care Troy, MI Job Details Full-time From $16.50 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Qualifications Collaborate with healthcare professionals Record keeping Maintaining an organized workspace Phone communication Workflow management (operations management method) Veterinary experience Medical scheduling Clean workspace maintenance Care coordination Communication skills Entry level Under 1 year Client interaction via phone calls Full Job Description Job description Natural Healing Pet Care is a specialty clinic offering high quality, personalized care that unites Eastern and Western medicine. As we continue to grow, we're looking for a CSR/receptionist to join our caring team. Veterinary experience is a bonus but not required. Energy, enthusiasm, self-motivation, reliability, and attention to detail are the existing strengths of our team, and we seek an applicant that can step into this kind of environment and be this kind of team member. We are looking for someone who: Has a positive attitude Is willing to think outside of the box Has exceptional communication skills Works comfortably under pressure in a fast-paced environment Is a self-starter and performs with little direct supervision; committed to follow-through and accountability Our current hours of operation are Monday and Tuesday 8:00am-6:00pm, Wednesday 8:00am-2:00pm, Thursday 8:00am-4:00pm, Friday 8:00am-1:00pm. No weekends required! Responsibilities of this

Position:

Set and maintain the pace of the clinic through organized workflows Answer, handle, and direct incoming calls and emails; provide information and assistance regarding pet care inquiries Schedule and confirm appointments via phone, in-person and email Assist with check-in and check-out procedures Maintain accurate records of customer interactions and transactions Collaborate with veterinary staff to ensure seamless communication and coordination of care Willingness to assist other employees outside of your daily responsibilities as needed to maintain a collaborative and supportive environment Maintain organization and cleanliness of reception area and lobby Compensation starts at $16.50/hr. Negotiable for exceptionally experienced candidates.

Pay:

From $16.50 per hour

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person