Customer Service Professional

Customer Service Professional $ 20.66/hr.

Arvig:

Committed to Service, Dedicated to You Join one of the nation's largest independent broadband service providers! At Arvig, we deliver leading-edge broadband and telecommunications solutions

• including high-speed internet, TV, phone, and security
• to residential and business customers across Minnesota and beyond.

Our success is driven by a team of nearly 800 talented employees who embody our core values: ownership, engagement, efficiency, and knowledge. We believe our people are the driving force behind everything we achieve, and we foster a culture built on courage, humility, open-mindedness, integrity, respect, and safety. At Arvig, our goal is clear: to provide exceptional service and reliable solutions, backed by the latest technology, in an environment where employees can thrive in growth and opportunity. Discover the Arvig Advantage

• a workplace where you can bring your whole self, feel a true sense of belonging, and see your skills, ideas, and ambitions make a meaningful difference What You'll Do As a Customer Service Professional , you will be the first point of contact for our customers, ensuring their needs are met with efficiency, professionalism, and care.

Be a

Product Pro:

Learn the ins and outs of Arvig's awesome products and services

Solve Problems:

Help customer find solutions, educate them on self-service tools, and make sure they leave every interaction happy

Stay Connected:

Handle calls, chats, emails, and face-to-face interactions with a smile and stellar communication skills Own the

Process:

Navigate billing systems, process transactions, and complete service orders like a boss

Build Relationships:

Collaborate across teams and make sure every customer feels confident and valued What You'll Bring Commitment to

Safety:

A strong dedication to maintaining a safe environment

• both physically and mentally
• for yourself, your colleagues, and customers A tech-savvy problem solver who's passionate about helping others Stellar communications skills and the ability to explain things in a clear, friendly way Attention to detail Resiliency, dependability, and a commitment to continuous learning High school diploma or GED required; an associate's degree is a plus! Your Schedule Monday
• Friday, 9:30 a.

m. 6:00 p.m ., and occasional Saturdays from 9:00 am to 1:00 pm.

Your Location In-person:

This position will be located in our Ada, MN office. Experience the Benefits of a Career with Arvig At Arvig, we offer more than just a job

• we provide a foundation for a fulfilling career, supported by benefits that empower you to succeed both professionally and personally.

Competitive Pay; Start with a strong, competitive wage that reflects market standards, with opportunities for pay increases based on your performance and contributions

Comprehensive Insurance Coverage:

Protect what matters most with robust health, dental, vision, and life insurance plans for you and your family

Financial Security:

Plan confidently for the future with our 401(k) program and the added advantage of our Employee Stock Ownership Plan (ESOP)

• because your success is our success

Work-Life Balance:

Prioritize your well-being with generous paid time off, holidays, and educational reimbursement opportunities to support your growth

Clear Career Pathways:

Explore visible career paths across the company, designed to help you grow, advance, and achieve your professional goals

Exclusive Perks:

Enjoy company service discounts and FREE internet at your primary residence where Arvig provides service

• because being connected matters At Arvig, we're dedicated to creating an environment where you can grow, feel valued, and build a future you're proud of.

Join us and enjoy benefits designed with you in mind!

Please note:

Arvig is unlikely to offer H-1B sponsorship due to limited H-1B visa availability. EOE/Disabilities/Vets