Customer Care Representative - Direct Hire

Job Title:

Manufacturing Customer Support Professional Location:

Ashby, MN Compensation:

$50,000-$75,000 annually

Schedule:

Day shift |

Monday-Friday Job Type:

Direct Hire | Full-time About the Opportunity Doherty Staffing Solutions is hiring a Manufacturing Customer Support Professional for a company in Ashby, MN. In this role, you'll serve as a key point of contact for manufacturing customers and suppliers while helping coordinate orders, logistics, and communication across teams. 90% of the position is communication via email and and order processing, this role is the point of contact between customers, sales and the supply chain team. If you enjoy relationship-building, problem-solving, and working in a fast-paced environment, this could be a great fit. Read below for more information! What You'll Do as a

Customer Care Representative:

Build and maintain strong relationships with customers and suppliers through daily communication Provide exceptional customer service with proactive follow-up and issue resolution Coordinate needs between customers, suppliers, carriers, and internal operations teams Manage purchase orders and sales orders based on production schedules Communicate logistics and supply chain updates to production and warehouse teams Assist with booking carriers, scheduling appointments, and monitoring freight activity Identify and escalate customer concerns and opportunities to internal teams What You Need to Bring to the

Customer Care Representative Role:

Strong written and verbal communication skills Experience working in supply chain and manufacturing customer service is required Previous customer service, administrative, or order management experience Proven ERP experience Ability to manage multiple priorities in a fast-paced environment Strong attention to detail and problem-solving skills Proficiency with basic computer systems and order entry platforms Ability to collaborate across departments and teams Ability to pass a pre-employment background check and/or drug screen, if required #NewCareerByDoherty #DohertyNewCareer Ready to Apply? Use your skills and experience to succeed with this great job opportunity…apply today! Click

APPLY NOW

to complete our online, mobile-friendly application. For questions or further information about the customer care representative position, please call our recruiter at 952-715-5043. This company offers a competitive benefits package designed to support employee well-being, financial security, and work-life balance. Employees and their dependents receive 75% paid health insurance coverage, along with dental and vision insurance. The company also provides long-term disability coverage and a $25,000 term life insurance policy for added peace of mind. To support financial goals, a 401(k) retirement plan with a 3% company match is available. Employees enjoy generous paid time off, paid holidays, and frequent company lunches that encourage connection and team spirit. Additional perks include workboot reimbursement to promote workplace safety and comfort.