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Client Support Representative
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Trinity Business Partners
Baxter, MN (In Person)
$42,640 Salary, Full-Time
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Job Description
We need another spoke on our wagon wheel! Trinity Business Partners provides Group and Senior Benefits, Bookkeeping/Payroll, and HR & Business Consulting support for small businesses in the Brainerd Lakes area. Our drive is to provide the best care possible for our clients, their employees, and each other. Trinity Business Partners provides an environment of mutual trust and respect for each other, offering professional and personal support when needed. If there is a problem, we work together to find a solution for the betterment of all. We are all about teamwork and do not hesitate to provide support across departments or to give credit and praise for efforts towards successful solutions. If you like having a variety of responsibilities, enjoy engaging with an array of personalities, and appreciate that your input has value, we may be the work environment you are looking for. We are seeking a reliable, hardworking, and eager-to-learn personality to play a pivotal role in ensuring seamless client experiences and efficient claims processing. You will be responsible for managing client inquiries, resolving issues, and providing exemplary customer service while also supporting them during the claims processing operations. Some of the key responsibilities and expectations particular to this role are: Articulate communication through phone, email, and in person. Provide answers and support to clients and their employees regarding their benefits and claims. Be supplemental support for our clients and their employees through Trinity's agents and representatives. Have excellent Microsoft Office skills with better-than-average skills in Excel. The ability to handle deadlines and prioritize responsibilities and tasks. A willingness to learn and grow.