Customer Service Representative/Sales Specialist

Customer Service Representative/Sales Specialist 160 St Andrews Court, Mankato, MN 56001 $50,000

• $100,000 a year
• Full-time $50,000
• $100,000 a year
• Full-time We are seeking a motivated and customer-focused Customer Service & Sales Specialist to join our automotive sales team.

This role combines exceptional customer service skills with a strong ability to drive sales. The ideal candidate will guide customers through the vehicle purchasing process, build lasting relationships, and ensure a positive buying experience from start to finish.

Key Responsibilities Customer Service:

Greet and assist customers in a friendly, professional manner both in-person and online Understand customer needs and provide personalized vehicle recommendations Respond promptly to inquiries via phone, email, and chat Maintain a high level of product knowledge to address questions confidently Ensure customer satisfaction throughout the entire sales process and beyond

Sales:

Present and demonstrate vehicles to prospective buyers Explain features, specifications, and financing/leasing options clearly Negotiate pricing and close sales effectively while maintaining customer trust Meet or exceed monthly sales targets and performance metrics Follow up with leads and maintain an active sales pipeline

Relationship Management:

Build and maintain long-term relationships with customers Generate repeat business and referrals Maintain accurate records of customer interactions in CRM systems

Administrative & Team Support:

Assist with inventory management and vehicle presentation Stay up to date on current promotions, pricing, and market trends Collaborate with finance, service, and management teams to ensure smooth transactions Qualifications High school diploma or equivalent Previous experience in automotive sales, retail sales, or customer service preferred Strong communication, negotiation, and interpersonal skills Ability to work in a fast-paced, target-driven environment Basic computer skills and familiarity with CRM systems Valid driver's license and clean driving record Key Skills Customer-focused mindset Sales and closing techniques Problem-solving and adaptability Time management and organization Product knowledge and presentation skills Compensation & Benefits Health, insurance Paid time off and holidays Ongoing training and career development opportunities Employee discounts on vehicles and services Work Environment On-site dealership setting Weekend and evening availability may be required Dynamic, team-oriented atmosphere

Pay:

$50,000.00

• $100,000.

00 per year

Benefits:

401(k) Health insurance On-the-job training

Work Location:

In person