Manufacturing Customer Service & Administrative Assistant

Manufacturing Customer Service & Administrative Assistant Marshall Manufacturing Minneapolis, MN Job Details Part-time | Full-time $22 - $26 an hour 1 day ago Benefits Profit sharing Health savings account Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Flexible schedule Life insurance Qualifications Teamwork Filing Administrative experience High school diploma or GED Organizational skills Productivity software Office experience Full Job Description Overview Marshall Manufacturing is a precision machining company serving the medical device industry since 1951. We specialize in Swiss machining, micro-Swiss machining, laser tube cutting, wire EDM, and precision CNC tube and wire bending for leading medical device manufacturers. We are looking for a highly organized, detail-oriented Manufacturing Customer Service & Administrative Assistant to support our office, customers, and production team. This role is ideal for someone who enjoys working with people, thrives in a fast-paced manufacturing environment, and can confidently manage multiple responsibilities while maintaining accuracy. The ideal candidate will have strong administrative and customer service skills, experience working with ERP systems such as JobBOSS, and a positive, team-oriented attitude. This position is expected to be approximately 32 hours per week; however, full-time hours (up to 40 hours/week) may be available for candidates with strong qualifications and relevant manufacturing or ERP experience. What You'll Do Administrative & Office Support Answer and direct incoming phone calls professionally Greet customers and visitors Support internal administrative projects and communications Maintain organized office, reception, and conference areas Assist with document management and filing Provide backup support for departmental administrative tasks ERP & Customer Support Assist with purchase order confirmations and order updates Support job setups and change orders within the ERP system Maintain customer delivery schedules and communications Create and send certificates of conformance (COCs) Scan and manage production documentation and records Team Collaboration Work closely with Purchasing, Engineering, Quality, and Production teams Help ensure accurate information flow throughout the organization Support a positive and professional workplace culture What We're Looking For Required Qualifications Strong attention to detail and organizational skills Excellent verbal and written communication Professional and personable attitude Ability to multitask and prioritize effectively Proficiency with Microsoft Office Comfortable working in a manufacturing environment High school diploma or equivalent Preferred Qualifications Experience using JobBOSS or similar manufacturing ERP systems strongly preferred Manufacturing office administration experience Manufacturing or B2B customer service experience Experience handling production documentation or scheduling Familiarity with office printers/copiers/scanners Experience with Yodeck or similar digital signage software Benefits & Perks Flexible schedule Opportunity for full-time hours for qualified candidates Monthly profit-sharing bonuses Annual company performance bonuses Medical, Dental, Short-term Disability, & Life Insurance Voluntary Vision and Life Insurance Company-matched 401(k) Paid time off 9 Paid Holidays and one Floating Holiday Why Work at Marshall? When asked what they like best about working at Marshall, employees consistently say, "It's the people." Our team members share a positive attitude, friendliness, and a willingness to help one another succeed, all while working toward excellent customer service and quality. Marshall Manufacturing is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace for all employees.

Pay:

$22.00 - $26.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person