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Customer Service Representative
Job
Kueber Eye Care
Park Rapids, MN (In Person)
$37,440 Salary, Full-Time
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Job Description
Overview Join our dynamic team as a Customer Service Representative and become the friendly, professional face of our organization! In this energetic role, you will be the first point of contact for clients and visitors, providing exceptional support through multiple communication channels. Your enthusiasm and organizational skills will ensure smooth office operations, positive customer interactions, and efficient administrative processes. This paid position offers a fantastic opportunity to develop your office management and customer service expertise in a fast-paced environment. Responsibilities Greet visitors and answer multi-line phone systems with professionalism and warmth, ensuring each caller feels valued. Manage front desk duties, including scheduling appointments, handling inquiries, and directing calls to appropriate departments. Perform data entry tasks using our medical records system. Provide excellent customer support by addressing questions promptly, resolving issues efficiently, and maintaining a positive attitude. Support office management tasks including phone etiquette enforcement, office organization, and basic bookkeeping. Collaborate with team members to ensure seamless communication and efficient workflow across departments. Qualifications Excellent organizational skills with the ability to multitask effectively in a fast-paced environment. Exceptional phone etiquette skills and experience managing multi-line phone systems. Strong typing skills with attention to detail for proofreading and data entry tasks. Ability to demonstrate excellent customer service skills with a friendly demeanor and professional attitude.