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Guest Service Representative
Job
Fairfield Inn & Suites Rochester Mayo Clinic
Rochester, MN (In Person)
$34,840 Salary, Full-Time
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Job Description
Guest Service Representative Fairfield Inn & Suites Rochester Mayo Clinic Rochester, MN Job Details Part-time $16.00 - $17.50 an hour 4 days ago Benefits Paid time off Employee discount Qualifications Guest reservation booking Teamwork Proactive hotel and accommodations guest assistance Greeting customers Venue guest services Full Job Description We are looking for a part-time and full time guest service representative to serve as our guests' first point of contact and manage all aspects of their accommodations. Guest Service Representative responsibilities include registering guests, managing reservations and providing information about rooms, rates, amenities, as well as the surrounding areas including Mayo Clinic. If you have a passion for customer service and a positive team-oriented attitude - we'd like to meet you! Ultimately, you will help create a pleasant and memorable stay for our guests. •Please note•Weekend availability is required. . Responsibilities Perform all check-in and check-out tasks Assist guests over the phone as well as in person Coordinate with all hotel departments (i.e. housekeeping, maintenance, etc.) Manage guest information such as contact details, room types needed, dates of arrival and departure, and payment information Provide information about hotel, rates, amenities, and services offered Assist guests with questions related to Mayo Clinic, transportation, dining, entertainment, etc.