Heavy Haul Customer Service Representative

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Location:

St.

Cloud, MN Department:

Sales, Customer Service and Marketing Posted:

5/15/2026

Location Name:

ATS Corporate - St.

Cloud, MN Wage Max:

67,000.00

Wage Min:

45,000.00

Shift:

Friday - Monday Heavy Haul Customer Service Representative The Heavy Haul Customer Service Representative plays a key role in growing our heavy haul-focused business. In this role, you'll combine sales savvy with top-notch customer service to build relationships, win new business, and keep freight moving. You'll be the go-to connection between customers and our operations team—making sure every load runs smoothly from quote to delivery. If you're driven, relationship-focused, and enjoy closing deals while solving problems, this role is for you. At ATS, you're not just filling a role—you're building a career. We value driven, customer-focused people who want to grow, make an impact, and be part of a team that moves some of the most complex freight in the industry. If you thrive in a performance-driven environment where effort = reward, you'll feel right at home here with this position's incentive opportunity. Heavy Haul CSRs with 2 to 3 years' experience, have potential incentive earning s of $ 20 ,000+ annually.

What You'll Do:

Drive revenue by proactively selling ATS Heavy Haul services to new, existing, and inactive customers through calls, emails, and relationship-building Manage the full load lifecycle— quote, negotiate rates/terms, enter orders, and ensure accurate load details in LME Serve as the primary liaison between customers and operations , ensuring clear communication and smooth execution from pickup through delivery Identify and qualify new opportunities by aligning customer needs with ATS capabilities and expanding business within the crane segment Collaborate with internal teams (Sales, Operations, Credit) to solve problems, secure approvals, and deliver a seamless customer experience Skillset for

Success:

1-2 years of experience in sales, logistics, or heavy haul , with a strong ability to build relationships and close business Confident communicator with strong negotiation, customer service, and problem-solving skills Analytical and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment Comfortable with technology and tools, including Microsoft Office and load management systems , plus basic understanding of routes, maps, and load specs Self-motivated team player with a proactive mindset, creative thinking, and a high level of professionalism and integrity

Compensation & Benefits:

The position has a total cash compensation range of $57,000 to $90,000.00 which includes the position-specific, performance-based incentive; base salary range for this position is $45,000 to $67,000 annually. Base salary offered is determined by relevant experience, education, certifications, and geographic location as compared to others doing substantially similar work. Anderson Trucking Service is committed to supporting our employees with a comprehensive benefits package. Employees will have the opportunity to enroll in a variety of benefit programs including health, dental, and vision insurance, as well as a 401k retirement savings plan effective on the first of the month following 60 days of employment. Additionally, we provide paid holidays, paid time off, access to professional development opportunities, wellness programs, and employee assistance resources to our employees. Our goal is to ensure that all employees have the support and resources they need to thrive both professionally and personally. This organization participates in E-Verify. We will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. If E-Verify cannot confirm your authorization, you will be given written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) to resolve the issue before any action is taken against you, including termination of employment. Employers may not use E-Verify to pre-screen job applicants or to discriminate based on citizenship status or national origin. Right to Work Esta organización participa en E-Verify. Proporcionaremos al gobierno federal la información de su Formulario I-9 para confirmar que está autorizado para trabajar en los Estados Unidos. Si E-Verify no puede confirmar su autorización, se le darán instrucciones por escrito y la oportunidad de comunicarse con el Departamento de Seguridad Nacional (DHS) o la Administración del Seguro Social (SSA) para resolver el problema antes de que se tome cualquier medida en su contra, incluida la terminación del empleo. Los empleadores no pueden usar E-Verify para preseleccionar solicitantes de empleo ni para discriminar por motivo de estatus de ciudadanía u origen nacional. Derecho al trabajo Apply Now!