Service Writer

First Job Previous Job 1,400 of 3,264 Next Job Last Job Share More Like This Salary Not Available Position range in Missouri $36k - $50k Per Year Service Writer AG-Power Inc.

Occupation:

Customer Service Representatives

Location:

Centerview, MO - 64019 Positions available: 1 Job #: jo_1974560932

Source:

Ag-Power Inc.

Posted:

04/14/2026

Web Site:

ag-power.com

Job Type:

Full Time (30 Hours or More) Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Work Onsite Full Time Schedule Full Time Job Description Help for Job Description. Opens a new window. Assist the service manager in maintaining accurate and on-time reports and records relative to the service department's operation within the dealership. Job Responsibilities/Duties

• Communicates with customers regarding their service needs in order to proactively assure clearly communicated expectations. Includes intake of work, job quotes, and contact regarding changes in pricing and/or additional work required. Assures clearly communicated expectations with no surprises.
• Assist in service-related customer satisfaction. Keeps the Service Manager informed of all issues and escalates them as appropriate.
• Coordinates schedules and prioritizes service work to meet established goals and maximize shop productivity. Includes customer and internal labor, both shop and field.
• Prospects and sells service jobs, including repairs, maintenance and preventive or scheduled maintenance programs. Sells and upsells additional work whenever appropriate.
• Assures margin goals are met for outside labor and materials, and recovery goals are met for service accessories and vehicles.
• Maintains management reports necessary to audit the performance of the service department and individual employees, on a monthly basis.
• Reviews work orders for completeness and accuracy.
• Ensure that all warranty claims are complete and accurate, and are submitted on a timely basis.
• Ensures that Product Improvement Programs are completed on a timely basis.
• Evaluates on a monthly audit basis, the performance of the Branch Service Department, and employees, through general observations and use of the Service Management System Labor reports.
• Ensures that necessary Service Department special tools and service equipment are available and maintained in good order.
• Communicates and works closely with the Location Service Manager to execute company and branch initiatives, and to resolve issues.
• Other/additional responsibilities and tasks as directed by location and/or senior management.

Additional Information Help for Additional Information. Opens a new window.

Experience, Skills, and Knowledge:

• Basic knowledge of accounting practices.
• Ability to use standard desktop load applications such as Microsoft Office and internet functions.
• Knowledge of office procedures.
• General understanding of mechanical/technical terms is preferred.
• High School Diploma or equivalent experience.

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