Customer Service Representative - Personal Lines

Scott Agency, Inc. is hiring a Personal Lines Account Manager for our Melahn Insurance Agency office in Mexico, MO. Account Managers are the bridge between the customer, the agency and the insurance companies. Our Personal Lines Account Managers provide customer service to our clients, our sales executives, and our companies by aiding all three with service needs, making changes to existing accounts, and marketing/quoting new and renewal business. This opening is for an entry level insurance position at our Melahn Insurance Agency office in Mexico, Missouri.

Primary Responsibilities:

Account Managers must be able to stay organized to meet client/sales executive/company deadlines and ensure our service and sales standards are met on every transaction by providing prompt and friendly customer service. In the agency, Account Managers must be able to stay on task, organized, and maintain accuracy while dealing with regular interruptions in their daily workflow.

Qualifications:

High School graduate or equivalent required. This is an entry level position; Minimum 1 year of experience in customer service/sales required; insurance experience a plus. Salary commensurate with experience level in insurance or a related field and insurance license status. Missouri Property & Casualty Producers License required. (Must be obtained within 45 days of hire if not already licensed.) Must be able to interact with others effectively by utilizing good communications skills (written, verbal, and listening) and being a team player within the agency Need to be detail oriented and organized to ensure efficiency, timeliness and accuracy on the job Have a history of providing excellent customer service to clients, co-workers, or 3rd party vendors or companies Be interested in learning and gathering knowledge in the field of insurance and sales Must be willing/able to travel for training/meetings/continuing education on occasion. Familiarity with computer and word processing programs and email required.