Customer Service Representative

Customer Service Representative Rone and Associates Allstate Agency 5501 N 17th St, Ozark, MO 65721 $18

• $24 an hour
• Full-time $18
• $24 an hour
• Full-time Job Summary We are seeking a dynamic and enthusiastic Customer Service Representative to join our team!

In this vital role, you will be the friendly face and voice of our organization, providing exceptional support to our valued customers. Your energetic approach will help create positive experiences, resolve inquiries efficiently, and foster lasting relationships. This paid position offers an exciting opportunity to develop your office management and customer service skills in a fast-paced environment. If you thrive on helping others, possess strong organizational abilities, and enjoy multitasking, this role is perfect for you! Responsibilities Greet customers in person at the front desk with professionalism and warmth, ensuring a welcoming environment Manage multi-line phone systems to handle incoming calls promptly and courteously Assist customers with inquiries, product information, and service requests via phone or email Maintain accurate data entry records using Microsoft Office applications and Google Workspace tools Support office management tasks such as filing, proofreading documents, and organizing files for easy retrieval Schedule appointments and manage calendars efficiently using calendar management software Provide administrative support including typing correspondence, processing forms, and supporting bookkeeping activities with QuickBooks or similar software Skills Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace Excellent customer service skills with a friendly phone etiquette and professional demeanor Ability to handle multi-line phone systems confidently while maintaining organizational flow Bilingual abilities are highly desirable to serve diverse customer needs effectively Prior office experience or clerical background demonstrating organizational skills and attention to detail Familiarity with office management tasks such as filing, data entry, proofreading, and calendar management Experience in medical or dental receptionist roles is a plus but not required Strong time management skills with the ability to prioritize tasks efficiently Personal assistant or administrative support experience enhances your suitability for this role Join us to be part of a vibrant team dedicated to delivering outstanding customer support while advancing your career in office administration!

Pay:

$18.00

• $24.

00 per hour

Benefits:

Health insurance Paid time off Retirement plan

Work Location:

In person