Office Coordinator / Customer Support

Office Coordinator /

Customer Support Location:

Springfield, MO Employment Type:

Full-Time Compensation:

$40,000 Annual Salary + Performance Incentives About Us All Seasons Roofing and Restoration is a growing roofing and restoration company dedicated to providing exceptional customer service and high-quality workmanship. We are seeking a dependable, organized, and customer-focused Office Coordinator / Customer Support professional to join our Springfield team. Position Overview The Office Coordinator / Customer Support role is responsible for creating a positive customer experience while supporting the daily operations of our office. This individual will serve as the first point of contact for customers, assist with scheduling and documentation, and provide administrative support to both our sales and production teams. Key Responsibilities Answer incoming phone calls and assist customers in a professional manner Schedule appointments, inspections, and customer follow-ups Maintain accurate customer records and job files Support sales and production teams with administrative and operational tasks Update and manage CRM records, notes, and documentation Process paperwork and ensure files remain organized and up to date Learn and follow company systems, processes, and workflows Deliver outstanding customer service throughout the customer journey Qualifications Strong verbal and written communication skills Excellent organizational and time-management abilities Proficiency with computers and office software Ability to multitask and prioritize effectively Customer service or office administration experience preferred Experience with CRM systems is a plus Positive attitude and strong work ethic Expectations Reliable attendance and punctuality Professional communication and appearance Accurate documentation and attention to detail Ability to work in a fast-paced environment Team-oriented mindset and willingness to assist where needed Desire to learn, improve, and grow with the company What We Offer $40,000 annual salary Performance-based incentive opportunities Paid training and ongoing support Growth opportunities within a rapidly growing company Positive, team-oriented work environment Apply Today If you are organized, customer-focused, and looking for an opportunity to grow with a successful company, we encourage you to apply. Submit your resume and tell us why you would be a great fit for the Office Coordinator / Customer Support position with All Seasons Roofing and Restoration in Springfield, Missouri.

Pay:

From $40,000.00 per year

Benefits:

Health insurance Paid time off

Work Location:

In person