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On-Site Call Center Agents (Healthcare Advocate)

Job

Carenet Launch

Biloxi, MS (In Person)

$30,160 Salary, Full-Time

Posted 1 week ago (Updated 5 days ago) • Actively hiring

Expires 6/30/2026

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Job Description

As a Healthcare Advocate at Carenet Launch, you will play a vital role in reaching out to patients via outbound calls. Your mission is to assist patients in accessing a secure link sent to their phones, enabling them to take advantage of the various services we offer. This essential support ensures members can fully utilize program benefits. No prior experience is required; we will provide comprehensive training. What's crucial is your empathy, patience, and dedication to making a positive impact on patients' lives.
Key Responsibilities:
Patient Outreach:
Reach out to patients in a caring and empathetic manner via outbound calls.
Link Access and Guidance:
Assist members in accessing a secure link and navigating the services page.
Empathy:
Demonstrate genuine empathy and patience while helping members.
Weekly Bonus Opportunities:
Earn bonuses based on weekly performance metrics.
Qualifications:
Fluent in any language, including English. Significant empathy and patience . Strong communication skills . Strong technical skills . Passion for helping others . No prior experience required; we will provide training .
Job Type:
Full-time Pay:
From $14.00 - $15.00 per hour Expected hours: 40 per week
Benefits:
Dental insurance Health insurance Paid time off
Schedule:
Day shift Monday to
Friday Additional Information:
Work Location:
In-person English-proficiency required, spoken and written Comprehensive health benefits provided
Job Type:
Full-time Pay:
Up to $15.00 per hour
Benefits:
Dental insurance Health insurance Paid time off People with a criminal record are encouraged to apply Ability to
Commute:
Biloxi, MS 39532 (Required) Ability to
Relocate:
Biloxi, MS 39532: Relocate before starting work (Preferred)
Work Location:
In person