Service Advisor - J. Allen Mazda

Service Advisor - J. Allen Mazda J. Allen Mazda 15150 Airport Road, Gulfport, MS 39503 Service Advisor - J. Allen Mazda Love helping people and keeping things running smoothly? As a Service Advisor, you're the connection between our customers and our technicians. If you can build trust, communicate clearly, and keep the experience stress-free, this role is for you. At J. Allen Automotive, we're all about relationships and creating great experiences. With our new facility opening soon at I-10 & Cowan Lorraine Rd, now is the perfect time to grow with us. What You'll Do Greet customers and set the tone for a great experience Listen, assess needs, and communicate with technicians Provide accurate estimates and service recommendations Keep customers updated throughout the repair process Review completed work and explain costs clearly Handle questions or concerns with professionalism Maintain strong customer satisfaction scores What We're Looking For Strong communication and people skills Customer-first mindset Ability to multitask in a fast-paced environment Sales or service experience is a plus What You Get Competitive pay + bonus opportunities Paid training & career growth Full benefits: Medical, Dental, Vision, 401(k), PTO & more Why J. Allen Automotive? We believe great service builds lasting relationships. If you're ready to be part of a team that values people as much as performance, we'd love to meet you. Apply today and be the reason customers keep coming back.