Skip to main content
Tallo logoTallo logo
Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

Apply Offsite

Customer Care Representative 1

Job

Dexian

Lauderdale, MS (In Person)

$40,560 Salary, Full-Time

Posted 2 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 7/8/2026

Review key factors to help you decide if the role fits your goals.
How is this calculated?
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
36
out of 100
Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

Job Details:
Job Title:
Customer Care Representative 1
Job Duration:
12 months contract role with possible extension/ conversion
Location:
Meridian, MS 39301
Pay Range:
$19-$20/hr.
Responsibilities:
Helped customers in person with electric service requests and account questions. Started, stopped, transferred, and disconnected electric services. Explained bills, payment options, rates, and energy usage. Assisted customers with payment arrangements and account updates. Resolved billing issues, investigated high bills, and answered complex inquiries. Processed service orders and handled service-related requests. Reported outages, emergencies, and technical issues. Maintained accurate customer records and protected sensitive information. Documented customer interactions and followed company policies and procedures. Provided solutions to customer concerns and ensured a positive experience. Met performance goals for customer service quality and productivity. Maintained knowledge of company products and services. Collaborated with team members to support customer satisfaction and business goals. Used MS Outlook, Word, Excel, and PowerPoint for daily tasks. Worked flexible schedules, including overtime and on-call shifts when needed. Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/ . Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.