Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Customer Service Representative
Job
Shiloh Veterinary Hospital
Billings, MT (In Person)
$34,320 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
37
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Customer Service Representative Shiloh Veterinary Hospital - 3.8 Billings, MT Job Details Full-time $15 - $18 an hour 2 hours ago Benefits Health savings account Health insurance Dental insurance Flexible spending account Paid time off Uniform allowance Employee assistance program Career development plan Vision insurance 401(k) matching Employee discount Life insurance Qualifications Professional networking Customer communication Teamwork Attention to detail Computer skills Medical receptionist Full Job Description We're growing our team and are looking for a full-time Veterinary Client Service Representative who thrives in a fast-paced, team-first environment. If you enjoy connecting with people, keeping things organized, and helping pets get the care they need, you'll fit right in. Located on the west side of Billings, Montana, our hospital is built around high-quality medicine, strong client relationships, and taking great care of the people who make it all possible—our team. What Sets Us Apart We're an AAHA-accredited, Cat Friendly practice focused on: A supportive, team-driven culture Clear, open communication Preventive care and client education Ongoing learning and professional development You'll be joining: A 5-doctor practice with supportive leadership A team that works together and supports each other throughout the day Weekly protected training and communication time A workplace where kindness and respect are the standard What You'll Be Doing Answering phones and scheduling appointments Greeting clients and providing a welcoming first impression Processing payments and handling daily client transactions Serving as the main communication hub between clients and the clinical team Managing a paperless system (strong computer skills required) Supporting technicians and doctors when needed to keep the day flowing smoothly Multitasking in a busy, interruption-heavy environment while maintaining professionalism Schedule Full-time (approximately 30-40 hours/week) Rotating Saturday coverage (short half-day schedule) No late nights or on-call shifts (sister hospital handles emergencies) What We're Looking For Strong communicator with excellent customer service skills Organized, detail-oriented, and dependable Comfortable multitasking in a fast-paced environment Positive, team-oriented attitude Strong computer skills (paperless system experience preferred) Willingness to jump in and support the team wherever needed Benefits & Perks Competitive wages Paid time off Health, dental, and vision insurance 401(k) with company match Uniform allowance Employee Assistance Program Generous employee pet care discounts Discounts on food, lab work, and veterinary services for personal pets Dog-friendly workplace (yes—you can bring your dog!) Why Join Us? We believe great teams are built on trust, kindness, and support. Skills can be taught—but attitude, teamwork, and care for people and pets are what we value most. If you're looking for a place where you'll feel supported, appreciated, and part of something meaningful, we'd love to meet you!