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Customer Service Representative

Job

Comrise

Apex, NC (In Person)

Full-Time

Posted 1 week ago (Updated 22 hours ago) • Actively hiring

Expires 7/4/2026

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Job Description

Customer Service Representative at Comrise Customer Service Representative at Comrise in Apex, North Carolina Posted in 8 days ago.
Type:
full-time
Job Description:
12 months Contracts to extension Your role:
    Order Management:
    o Oversee the entire order-to-delivery process for assigned customer accounts. o Ensure accurate and timely entry of customer orders into the system. o Using dashboards and reports, monitor and track orders to ensure timely delivery and fulfillment.
      Customer Relationship Management:
        Coordination and Collaboration:
          Process Improvement:
          Your expertise:
            Education and Experience:
            o Bachelor's degree in business administration, Supply Chain Management, or a related field or equivalent experience. o Minimum of 2-5 years of experience in order management, customer service, or account management.
              Skills and Competencies:
              o Strong understanding of order processing and supply chain management principles. o Proven track record of success in account/customer management. o Strong interpersonal and communication skills, with the ability to build rapport and trust with customers.
              o Comfortable working in ambiguity:
              able to adjust priorities quickly, learn fast, and stay productive through frequent change o Brings a positive, solutions-first attitude: stays steady under pressure and helps the team stay grounded during high-volume or high-change periods. o Enjoys special projects and taking ownership raises hand for new initiatives, testing, documentation, and process fixes o Detail-oriented with strong organizational and time-management skills. o Ability to work independently and as part of a team. o Problem-solving skills with a proactive approach to addressing issues.
              Preferred qualifications:
              • Experience in the healthcare or medical device industry.
              • Proficient in SAP and Microsoft Office Suite (Excel, Word, PowerPoint).
              • Ability to understand complex healthcare products and services and effectively communicate their value to customers.
              • Experience in identify problems and trends and successfully implementing solutions, including process improvements and system enhancements.