Customer Care Representative

Customer Care Representative Basic Responsibilities

• Greet and Welcome Guests at 1 of 2 main entrance desk. You will be the "face" of the company for all visitors and will be responsible for the first impression we make.
• Assist members with various questions concerning the facility and/or services provided.
• Answer all incoming calls and redirect them or take messages.
• Check, sort and forward voicemails/emails.
• Keep updated records and files.
• Collaborate with staff members to maintain a clean and safe environment and maintain a well organized front desk.
• Process cash and credit payments rapidly and accurately.
• Enter data promptly and efficiently.
• Effectively communicate with both customers and management to maintain excellent customer service.
• Take on other duties as assigned. Requirements
• Must be able to work early mornings (5:30am) and weekends
• High School diploma or GED required, Associated Degree preferred
• Knowledge and experience with use of cash register and computers
• Customer service experience
• Strong communication skills
• Good organizational and multi-tasking abilities
• Excellent work ethic Compensation
• Competitive wages. Commensurate with experience.

Platinum Sportsplex Membership Job Type:

Part-time Pay:

$16.75 - $17.00 per hour

Work Location:

In person