Service Advisor

Whitley Automotive, LLC Locust, NC Service Advisor Monday to Thursday, 7:00 AM to 5:30 PM - 4 Day Work Week, No Weekends! Whitley Automotive is a Christian-run shop built on trust, transparency, and doing right by people. The mission is simple and it drives everything: building community relationships while delivering customer-focused service with trust and transparency. This shop is tight-knit, professional, and genuinely team-first. The goal is to hire a strong service advisor who wants more than just writing tickets. The right person can grow into a General Manager role as the shop continues building leaders from within. What this role looks like You run the front counter with clarity, structure, and warmth You communicate in a way that builds trust, not pressure You sell based on value and safety, not fear or discounting You keep the day moving without creating chaos You work closely with technicians and lead with respect You bring solutions, not just problems About Whitley's Family first is real here, not a slogan Weekly team meetings and bi-weekly one-on-ones keep communication open Gratitude is part of the routine because recognition matters The shop is focused on being the top-tier repair facility in the area Hours and schedule 4-day work week Monday to Thursday, 7:00 AM to 5:30 PM Overtime is rare and paid properly if it happens Pay Hourly plus monthly bonus Hourly range: $15 to $25 per hour Monthly bonus includes 1 percent of total shop gross profit 3 percent of your individual gross profit Benefits Company-paid health insurance option for employee only HSA option with company contribution Simple IRA with up to 3 percent match plus Roth option Paid time off that grows with tenure, up to 120 hours after 5 years 8 paid holidays per year Paid paternity and adoption leave Bereavement leave Training and certifications funded by the shop Business casual dress code with branded shirts and jackets provided What matters most Clear communicator Integrity and detail matter to you Team player who can multitask and think fast Sales driven, goal focused, and organized You want to grow and continue learning About the shop 6 bays Tekmetric shop management system Paperless workflow, DVI, and technician videos for customers Domestic and Asian vehicles, including diesel If you want a shop where the standards are high, the team is solid, and leadership growth is encouraged, this is worth a conversation, let's chat!

Pay:

$20.00 - $30.00 per hour

Benefits:

Health insurance Paid time off Retirement plan

License/Certification:

Driver's License (Required) Ability to

Commute:

Locust, NC 28097 (Required)

Work Location:

In person