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Showroom Customer Service Representative
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NICOLOCK PAVING STONES
Pineville, NC (In Person)
$39,520 Salary, Full-Time
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Job Description
Showroom Customer Service Representative Pineville, NC Job Details Part-time | Full-time $18
- $20 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Retail sales transactions Deal closing Computer operation Pricing Teamwork Customer relationship building Visual merchandising Merchandising Basic math Greeting customers Processing cash transactions Lead generation High school diploma or GED Merchandising display arrangement Sales strategy CRM system proficiency Requirements gathering Entry level Stock rotation Under 1 year Marketing collateral creation Full Job Description Nicolock Paving Stones is seeking to hire a Showroom Customer Service Representative in our brand new Pineville, NC location.
- Must have availability to work weekends.
Responsibilities:
- Meet and greet customers.
- Track and enter new customers into our system and set up design appointments with customers that visit our stores. Increase sales through developing relations with new and existing customers.
- Manage the end-to-end customer experience; engaging customers and generating leads, inspirational design, customer sign off, pre-installation, etc.
- Managing a customer lead and generating appointments & managing outstanding quotes to ensure sales are converted.
- Listen and capture customer requirements to ensure the design meets or exceeds customer expectations on their backyard oasis.
- Generate inspirational designs from customer requirements using our outdoor kitchen designing software.
- Organize store merchandise with the customer's goals in mind.
- Able to deliver world-class customer service.
- Implementing and developing an effective sales strategy to drive sales.
- Create eye-catching product displays at our retail location.
- Rotate, stock, and price store merchandise.
- Maintaining an accurate record of all leads, customers' accounts and sales by using CRM software.
- Collaborating with the marketing department to expand brand presence through the creation of suitable marketing materials.
- Keeping abreast of latest industry product developments by attending meetings, training workshops, and industry events.
- Strategically negotiating with potential and existing customers to close sales.
- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds and stand for long periods of time.
- Promote a positive culture of teamwork, inclusion, and collaboration.
- Maintain familiarity with current vendor promotions and special services.
Requirement:
- High school diploma, or GED.
- You must work in a retail/contractor's environment.
- You have 6 months' experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.
- You can read, write, and perform basic arithmetic (addition and subtraction).
- You can work nights and weekends as required.
- You're customer-focused and goal-oriented.
- You have experience using a computer and are able to use design programs which includes inputting, accessing, modifying, or outputting information.
Job Types:
Full-time, Part-time Pay:
$18.00- $20.