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Guest Relations Representative, Part Time
Job
Iredell Health System
Statesville, NC (In Person)
Part-Time
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Job Description
Back Guest Relations Representative, Part Time Iredell Health System Statesville, NC Jun 16, 2026 Assistant & Support Job Description Apply Job Type Part-time Description Iredell Health System is seeking a friendly, professional, and detail-oriented Guest Relations Representative to join our team. This role is essential in creating a welcoming environment for patients, visitors, and callers. The ideal candidate will have strong customer service skills, experience in a front-facing role, and basic proficiency in Microsoft Excel. Candidate will be responsible for answering and directing incoming phone calls to the appropriate departments or personnel. Requirements High school diploma or equivalent required. Prior experience in customer service, hospitality, or healthcare setting preferred. Bilingual preferred; the ability to understand, to make oneself understood to all Spanish speaking individuals, as well as able to read and write Spanish proficiently Excellent verbal and written communication skills. Proficient in Microsoft Office, especially Excel. Ability to multitask and remain calm under pressure. Professional demeanor and appearance. Ability to work independently and as part of a team. Email me jobs like this About Iredell Health System Iredell Health System includes Iredell Memorial Hospital, Iredell Wound & Hyperbaric Center, Iredell Home Health, corporate wellness programs, a skilled nursing facility and a physician network. Iredell offers convenient and easy access to state-of-the-art diagnostics and comprehensive health services. Centers of Excellence include Women's and Children's; Cardiovascular; Cancer Care; Surgical Services and Wellness & Prevention. While more and more independent hospitals are being purchased by large for-profit chains, the leadership of Iredell Health System continue to believe - as did the original trustees who signed the certificate of incorporation- that the community is well-served by a locally-owned, locally-operated hospital. Without shareholders or distant corporate offices, all profits remain in the community to provide services, modern equipment and highly skilled staff. Awards American Heart Association & American Stroke Association Get With The Guidelines Stroke Gold Quality Award American Diabetes Association Diabetes Center Recognition Award The Joint Commission Primary Stroke Center designation American College of Surgeons' Commission on Cancer Certified Community Cancer Program Blue Cross Blue Shield (Blue Distinction) Distinction Center+ for Hips and Knees & Maternity Care PNC Excellence in Healthcare Award for Quality of Care Charlotte Business Journal (4 consecutive years ) Healthiest Employers of Greater Charlotte Award Healthiest Employers (2 consecutive years) Top 100 Healthiest Workplaces in America Hospital Consumer Assessment of Healthcare Providers & Systems Top 13 Acute-Care hospitals in North Carolina Healogics Center of Distinction & Center of Excellence Awards Company Profile