Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Client Care Representative for Luxury Cat Resort
Job
Purr Life Luxury Cat Resort & Grooming
Winston-Salem, NC (In Person)
$31,200 Salary, Part-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
44
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Overview Join our prestigious luxury cat resort as a Client Care Representative, where your passion for feline well-being and exceptional customer service will shine. In this vibrant role, you will be the friendly face and trusted voice for our clients, ensuring their cats receive the highest level of care and attention. Your energetic approach and meticulous attention to detail will help create a welcoming environment that fosters loyalty and peace of mind for pet owners. This position offers an exciting opportunity to combine your love for animals with a dynamic, client-focused career in a luxurious setting. Responsibilities Greet clients warmly and provide personalized assistance to ensure their experience exceeds expectations Manage client inquiries via phone, email, and in-person interactions with professionalism and enthusiasm Coordinate reservations, check-ins, and check-outs efficiently while maintaining accurate records Educate pet owners on our luxury services, including grooming, pet care routines, and specialized accommodations Support the team with organization, cleanliness, and ensuring a safe environment for cats at all times Skills Knowledge of Gingr software a big PLUS! Excellent communication skills to deliver clear information about resort services Warm, professional, and welcoming personality Strong verbal and written communication skills Ability to learn and explain all resort services, policies, and prices Ability to confidently answer phones, texts, emails in a timely manner Ability to provide personalized tours of the resort Excellent attention to detail when taking instructions from clients for boarding and grooming Ability to accurately enter and maintain cat and client records, including medical information, vaccines, special care needs, feeding, etc Ability to multitask Ability to maintain a neat, organized, and welcoming front desk area Team-oriented attitude with the ability to communicate effectively with resort staff Dependable, punctual, and able to handle responsibility independently