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Customer Service Representative - Front Desk
Job
Dakota Monument Company
Fargo, ND (In Person)
$37,440 Salary, Full-Time
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Job Description
Customer Service Representative - Front Desk Dakota Monument Company Fargo, ND Job Details Full-time $17 - $19 an hour 3 hours ago Qualifications Teamwork Microsoft Excel Administrative experience Data entry Appointment scheduling Full Job Description About the Role We are looking for a friendly, organized, and customer-focused Customer Service Representative to be the face of our company. In this role, you will provide exceptional service to customers, manage front desk operations, and help ensure a smooth and welcoming experience for all visitors. Key Responsibilities Greet and assist customers and visitors with professionalism and courtesy Answer, screen, and direct incoming calls using a multi-line phone system Schedule appointments and manage calendars efficiently Respond to customer inquiries via phone, email, and in person Maintain a clean and organized reception area Assist with administrative tasks such as filing, data entry, and office supply management Provide accurate information about company services and products Support team members with various administrative needs Qualifications Previous customer service or administrative experience preferred Strong communication and interpersonal skills Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to multitask and stay organized in a fast-paced environment Professional demeanor and positive attitude What We're Looking For Detail-oriented and reliable Strong teamwork and communication skills Commitment to excellent customer service