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Insurance Customer Service Representative - Minot, ND

Job

Western Agency

Minot, ND (In Person)

$42,500 Salary, Full-Time

Posted 2 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 6/19/2026

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Job Description

Insurance Customer Service Representative Join Our Team as an Insurance CSR Why Western Agency?
    Comprehensive Training:
    Don't worry if you're new to the insurance industry. We provide comprehensive training, ongoing support, and licensing to help you succeed.
      Local Focus:
      You'll be serving your own community, helping your neighbors protect what matters most. Build lasting relationships with local clients.
        Supportive Team:
        Join a team of like-minded professionals who are passionate about insurance and making a difference in people's lives.
          Career Advancement:
          We value growth from within allowing you to climb the ranks and expand your career.
          The Role:
          As a team member, you will play a crucial role in safeguarding the financial security of our clients and their families through meticulous service, development, and implementation of precise risk management strategies. This position offers a unique opportunity for long-term career development, serving as a trusted advisor to ranchers, farmers, small business owners, and corporate contractors, while providing ample opportunities for professional growth. Duties and Responsibilities
          • Build comprehensive and accurate risk profiles to protect client assets
          • Build effective underwriter & customer relationships
          • Collaborate on presentations, delivery, and renewal appointments with producers
          • Answer a variety of customer & coverage questions
          • Service existing accounts:
          • Billing
          • Changes
          • Claims
          • Quoting
          • Applications
          • work with underwriters
          • Review/renew coverages for existing accounts
          • Handle personal lines accounts
          • Issue certificates, binders, and additional evidence of property documents
          • Input of all data in agency database
          • Pursue professional growth within the industry
          • Other duties as assigned
          Skills and Abilities:
          • Excellent verbal and written communication skills
          • Strong organizational abilities
          • Attention to detail
          • Problem solving capabilities
          • Proficient in Microsoft Office
          • Willingness to learn
          • Effective team player
          Qualifications:
          • Customer service experience preferred
          • P&C Insurance License or willingness to obtain one
          • High School Diploma or equivalent
          • Prolonged periods sitting at a desk and working on a computer
          • Must be able to lift 15 pounds at times Western Agency is an
          Equal Opportunity Employer Pay:
          From $42,500.00 per year
          Benefits:
          401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave Vision insurance Ability to
          Commute:
          Minot, ND 58701 (Required) Ability to
          Relocate:
          Minot, ND 58701: Relocate before starting work (Required)
          Work Location:
          In person