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Cashier/Customer Service Representative
Job
Hot and toasty bagels LLC
Bayonne, NJ (In Person)
Full-Time
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Job Description
Job Overview We are seeking an energetic and customer-focused Cashier/Front counter Service Representative to join our fast paced Bagel shop. In this role, you will be the friendly face and efficient point of contact for our customers, ensuring a seamless dining experience. Your enthusiasm, communication skills, and attention to detail will help foster positive relationships, promote sales, and maintain a well-organized store environment. This paid position requires attention to customers and our store environment Responsibilities Operate the POS (Point of Sale) system accurately to process transactions quickly and efficiently, handling cash, credit, and digital payments with precision. Greet customers warmly, answer questions about products, and assist with product demos to enhance their shopping experience. Manage stock levels by merchandising displays, stocking shelves, and ensuring products are well-presented and accessible. Upsell products by suggesting complementary items or promotions to increase sales and meet store targets. Maintain excellent phone etiquette when handling inquiries or placing orders remotely, providing clear and courteous communication. Conduct basic retail math calculations for transactions, discounts, or returns to ensure accuracy at checkout. Support team supervision by assisting new team members with training on cashiering procedures and customer service standards. Skills Proven experience with POS systems and cash handling procedures in a retail or grocery store environment. Strong communication skills with the ability to engage customers effectively and provide clear product information. Bilingual abilities are a plus to serve diverse customer needs more inclusively. Demonstrated supervising experience or leadership skills in a retail setting is preferred. Knowledge of merchandising techniques, stocking procedures, and retail math for accurate transactions. Must have Food service experience Excellent phone etiquette for professional remote communication and customer assistance. Ability to perform upselling strategies confidently while maintaining a positive attitude. Join our team as a Cashier/front counter Service Representative and become an essential part of our breakfast and lunch cafe.