Driftwood RV Center is seeking to fill various roles within our parts and service department.
About Driftwood RV Center:
Driftwood RV Center and Driftwood Too Campground are family owned and operated businesses located in Cape May County, New Jersey. Driftwood has been a fixture in the camping and recreational vehicle industry in South Jersey for over 50 years. At Driftwood RV Center and Driftwood Too Campground, we seek to hire honest, hardworking individuals who want to be a part of a team that cares about their co-workers and our customers' experiences. We offer competitive compensation plans and benefits. We understand that our employees are our most important assets, and we strive to create and maintain a positive and professional working environment. Currently, we are seeking to fill two administrative positions:
Service Writer:
Driftwood RV Center is seeking a motivated and organized Service Writer to join our service department team. This position serves as a key point of contact between our customers and service technicians, helping to ensure repairs and maintenance are communicated clearly and completed efficiently.
Responsibilities:
- Greet customers and assist with scheduling service appointments
- Prepare repair orders and accurately document customer concerns
- Communicate with technicians regarding diagnostics, repair progress, and completion timelines
- Provide updates to customers throughout the service process
- Assist with warranty claim documentation and processing
- Coordinate parts ordering and availability with the parts department
- Maintain organized records and service documentation
- Help ensure a positive customer experience from check-in through vehicle pickup
Qualifications:
- Strong communication and customer service skills
- Organized, detail-oriented, and able to multitask
- Comfortable using computers and office software
- Ability to work in a fast-paced environment
- Prior automotive, RV, marine, or service department experience is preferred but not required Campground Desk Associate Driftwood Too Campground is seeking friendly, dependable, and customer-focused individuals to join our campground office team.
Campground Desk Associates help create a welcoming and enjoyable experience for our seasonal campers and guests.
Responsibilities:
- Assist guests with campground check-in and check-out procedures
- Answer phones and respond to customer questions regarding reservations, campground policies, and amenities
- Process reservations and payments accurately
- Provide excellent customer service to campers and visitors
- Assist with office organization and administrative tasks
- Communicate effectively with campground staff and management
- Help maintain a professional and welcoming front office environment
Qualifications:
- Friendly and professional attitude
- Strong communication and interpersonal skills
- Basic computer and phone skills
- Ability to stay organized and multitask
- Prior customer service or office experience is helpful but not required
Pay:
$17.00 - $20.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off
Work Location:
In person