Order Entry / Customer Service Representative (Full Time)

Order Entry / Customer Service Representative (Full Time )

Job Summary:

Order Entry / Customer Service Representative will be responsible for accurate and timely order processing.

Full Time Hours:

Mon-Thurs. (11am - 7pm) Fri (9am-2pm)

Responsibilities:

Answer phones and provide verbal customer service Process and input all customer orders & assure proper invoicing of accounts Enter and verify data regarding customer orders, shipments, invoices, etc. in an accurate and timely manner. Generate all related paperwork and necessary information required for customer orders Expedite and/or track any orders Follow up with other departments if necessary, to resolve any issues or discrepancies. Handles returned merchandise and assure proper credit is given to the customer. Maintain a good working relationship with customers by responding to all inquiries concerning orders.

Qualifications:

Computer literate / MS Office Customer Service Experience Experience with data entry Excellent Communication Skills - Written, Verbal, Interpersonal and Phone Ability to focus on troubleshooting, critical thinking, and problem-solving skills Capable of working in a fast-paced environment Bi-Lingual (English & Spanish) a plus.

Job Type:

Full-time Pay:

$20.00 - $22.00 per hour Ability to

Relocate:

Carteret, NJ 07008: Relocate before starting work (Required)

Work Location:

In person