Lead Customer Service Representative - Best Friends Pet Hotel - Cinnaminson, NJ

Lead Customer Service Representative•Best Friends Pet Hotel•Cinnaminson, NJ

BEST FRIENDS PET CARE INC

•3.0 Cinnaminson, NJ Job Details Part-time $17•$19 an hour 6 hours ago Benefits Disability insurance Health insurance Dental insurance Vision insurance 401(k) matching Employee stock ownership plan Life insurance Qualifications Pet care Computer operation Phone communication Computer literacy Sanitation Filing Schedule management Dog handling Data entry Organizational skills Multi-line phone systems Guest services Clean workspace maintenance Communication skills Entry level Client interaction via phone calls Full Job Description Our Leader of the Pack when it comes to pet parent engagement, focused on maintaining top-notch experiences for all of our human and pet guests. We are an Employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have over 80 locations in twenty-six states coast-to-coast and have been in business for 30 years. If you are looking for a company in which you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you!

We offer:

Health, dental, vision, life insurance, STD/LTD, 401K with company matching ESOP•Employee Stock Ownership Plan (100% company paid) Paid vacation Pet supply and service discounts and more!

Responsibilities:

Main lobby operations•check-ins, check-outs, guest visits and tours, answering general questions Answering and handling calls in a professional manner Maintaining cleanliness Maintaining cleanliness Scheduling File maintenance Data entry

Requirements:

Able to work evenings, weekends, and holidays 1-year customer service experience preferred Computer skills Timekeeping Excellent organizational skills Able to utilize multi-line phone Strong communication skills Able to lift 40 lbs. Able to stand for up to 8 hours a day Able to handle dogs on leashes Display professional manner at all times