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Lead Customer Service Representative

Job

Best Friends Pet Care

Cinnaminson Township, NJ (In Person)

$37,440 Salary, Full-Time

Posted 1 week ago (Updated 2 days ago) • Actively hiring

Expires 7/23/2026

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Job Description

Lead Customer Service Representative Best Friends Pet Care - 3.0 Cinnaminson, NJ Job Details Full-time $17 - $19 an hour 21 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Qualifications Pet care High school diploma or GED Animal care Front desk Full Job Description Best Friends Pet Hotel in Cinnaminson is looking to hire a Lead Customer Service Representative to join our team. This is a great opportunity for those with excellent customer service and communication skills. Best Friends Pet Hotel is the leader in pet boarding, grooming, daycare, and retail. We currently operate 80+ locations in nationwide and have been in business for over 30 years. Customer Service Representatives (CSR) are the first and last impression our customer gets of our business, the face of every center. The right candidate makes a good impression on the phone and in person to every pet and pet parent, and builds long-lasting relationships with new and old clientele. The CSR must present themselves and the center in a clean and professional manner at all times and ensure that every customer leaves with a smile!
Required education:
High school or equivalent Required experience:
Customer Service:
1 year
Essential Job Functions:
Main lobby operations - check-ins, check-outs, guest visits and tours, answering general questions Answering and handling calls in a professional manner Maintaining cleanliness Maintaining cleanliness Scheduling File maintenance Data entry : Able to work evenings, weekends, and/or holidays 1 year customer service experience preferred Computer skills Timekeeping Excellent organizational skills Able to utilize multi-line phone Strong communication skills Able to lift 40 lbs Able to stand for up to 8 hours a day Able to handle dogs on leashes Display professional manner at all times To learn more, please visit on the web: www.bestfriendspetcare.com
Job Type:
Full-time Pay:
$17.00 - $19.00 per hour
Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance
Work Location:
In person