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Client Services Representative - Timeshare - Manahawkin
Job
AtlantiCare Regional Medical Center
Egg Harbor Township, NJ (In Person)
$35,360 Salary, Full-Time
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Job Description
Client Services Representative
- Timeshare
- Manahawkin at AtlantiCare Regional Medical Center Client Services Representative
- Timeshare
- Manahawkin at AtlantiCare Regional Medical Center in Egg Harbor Township, New Jersey Posted in 1 day ago.
Job Description:
AtlantiCare Regional Medical Center All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. DescriptionPOSITION SUMMARY
The primary responsibility for this position is to provide information to patients regarding their account status, to assist customers with problem resolution and to provide clerical and administrative support to the department. A strong working knowledge of all customer service responsibilities as defined by the respective A&E tool for this position is required. These responsibilities are performed primarily through telephone, in writing, in person, and/or via correspondence. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation.QUALIFICATIONS EDUCATION
High School Diploma or equivalent required.LANGUAGE
: Bi-Lingual- Spanish
- preferred.
LICENSE/CERTIFICATION
EXPERIENCE:
Minimum 1- 3 years' experience in a hospital business office environment in the areas of claim processing, billing and follow-up required.
PERFORMANCE EXPECTATIONS
The Customer Service Representative possesses well-developed communication, interpersonal and organizational skills and interacts effectively with all levels of the organization. This position demonstrates commitment to internal and external customer service, achieves established telephone performance standards and demonstrates the ability to handle multiple tasks at once. Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position.WORK ENVIRONMENT
Position requires sitting at a desk/computer a majority of the day and frequent walking, standing and reaching. This position also requires the ability to occasionally lift up to 10 pounds. Works with equipment such as computer terminal, fax machine, printer and copier. The essential functions for this position are listed on the Assessment and Evaluation Tool.REPORTING RELATIONSHIP
This position reports to department leadership. The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental & Vision Insurance Retirement Plans with employer contributions Short-Term & Long-Term Disability Coverage Life & Accidental Death & Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits , including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future. Job Category Administrative / Customer Service Hours Per Week 37.5 Weekends Required? No Holidays Required? No Shift Days Posititon Status Full-Time Job Details Pay Range $17.5- $25.