Skip to main content
Tallo logoTallo logo
Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

Apply Offsite

Call Center Specialist

Job

PeopleShare by PROMAN

Hanover, NJ (In Person)

$43,472 Salary, Full-Time

Posted 1 week ago (Updated 6 days ago) • Actively hiring

Expires 6/29/2026

Review key factors to help you decide if the role fits your goals.
How is this calculated?
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
37
out of 100
Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

PeopleShare is seeking a dedicated Call Center Specialist to join a growing healthcare support team in Whippany, NJ. This role is ideal for someone who thrives in a fast‑paced environment, communicates with empathy, and is passionate about helping patients access the care and resources they need. Monday- Friday 11:30am-8:00pm OR 10am-6:30pm at $20.90/hr Onsite- Whippany, NJ Temp to
Perm Key Responsibilities:
Manage inbound and outbound calls related to patient support, copay assistance, and access‑to‑care needs. Deliver exceptional service to patients, physicians, and pharmacies with a strong focus on empathy and a positive consumer experience. Process claims based on daily volume and program requirements. Escalate issues appropriately and collaborate with internal teams such as Program Management and IT. Guide patients through the full program journey, including eligibility, reimbursement questions, and general support. Provide high‑touch, concierge‑level ("white glove") service. Perform additional duties as assigned.
Requirements:
1+ year of experience in healthcare, patient support, or case management within a high‑volume contact center (preferred). Experience with pharmacy benefits, healthcare insurance, or medical billing (preferred). Familiarity with call center metrics and performance standards (a plus). IND8