Customer Service Representative

Job Title:

Customer Service Representative (Temporary)

Location:

Hazlet, NJ Schedule:

Monday-Friday, 7:45 AM - 2:00

PM Pay Rate:

$20-$21 per hour

Duration:

3-month temporary assignment

Job Overview:

We are seeking a reliable and detail-oriented Customer Service Representative to support our plumbing and heating company in Hazlet, NJ. This is a temporary, role ideal for someone with strong communication skills, solid computer proficiency, and the ability to manage multiple administrative tasks in a fast-paced environment.

Key Responsibilities:

Answer and direct incoming customer calls in a professional and friendly manner Follow up with customers regarding annual service accounts and maintenance reminders Perform accurate data entry and maintain customer records Manage and update the company's CRM system Assist with scheduling and general administrative support as needed Ensure excellent customer service and timely response to inquiries

Qualifications:

Previous customer service or administrative experience preferred Strong phone and communication skills Proficiency with computers and ability to learn CRM systems quickly Excellent organizational skills and attention to detail Ability to multitask and work independently

What We Offer:

Competitive hourly pay ($20-$21/hour) Consistent weekday schedule with early afternoon finish Supportive team environment Opportunity to gain experience in the plumbing and heating industry If you are dependable, organized, and enjoy helping customers, we encourage you to apply for this short-term opportunity.

Pay:

$20.00 - $21.00 per hour

Experience:

Customer service: 1 year (Required) Ability to

Commute:

Hazlet, NJ 07730 (Required)

Work Location:

In person