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Customer Service Assistant
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Connections Personnel
Linden, NJ (In Person)
$43,680 Salary, Full-Time
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Job Description
Customer Service Assistant at Connections Personnel Customer Service Assistant at Connections Personnel in Linden, New Jersey Posted in 4 days ago.
Must have 3+ years of office/customer service experienc e.
Must have experience with CRM, Microsoft Office and Outloo k.
Must be able to multitask and be organize d.
Must speak Englis h.Drug test and background checks done prior to startin g.
Type:
full-timeJob Description:
Connections Personnel is hiring for a temp to hire Office Assistant/Customer Service Representative with 3+ years of experience for our client in Rahway, NJ for a leading producer of specialty chemical products, serving customers worldwide in the Industrial and Branded Products segments. Their high-quality products are developed by their in-house R D team and manufactured in the USA.Responsibilities:
Adhere to all SOPs for Customer Support & Office Administration .Main point of contact for all incoming and outgoing customer calls to ensure timely communication and support .Process and communicate new orders to the appropriate Sales team upon receipt .Generate quotes for shipping rates for customer inquiries and prospects to ensure timely service .Coordinate logistics for inbound and outbound shipments .Enter customer orders and verify customer price .Verify customer profile in the accounting system and in Customer Relationship Management system .Communicate and updating Customer/Sales team on order status .Process all Sample Requests, coordinate with Sales & arrange shipment Requirement s:Must have 3+ years of office/customer service experienc e.
Must have experience with CRM, Microsoft Office and Outloo k.
Must be able to multitask and be organize d.
Must speak Englis h.Drug test and background checks done prior to startin g.