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Appointment Scheduler/Call Center Representative - OIBortho (Wall)
Job
Brookdale Community College
Middletown, NJ (In Person)
$41,600 Salary, Full-Time
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Job Description
Appointment Scheduler/Call Center Representative
- OIBortho (Wall) Brookdale Community College, United States about 6 hours ago
Location:
Lincroft, NEW JERSEY Position Summary We are seeking an energetic and dependable Call Center Representative to handle a high volume of calls and assist patients with scheduling, referrals, insurance verification, and general inquiries. The ideal candidate will be patient-focused, organized, and able to multitask in a busy healthcare environment. Job Responsibilities- Answer and manage a high volume of incoming calls with professionalism and empathy.
- Verify patient demographics, insurance coverage, and referral requirements.
- Schedule, reschedule and confirm patient appointments according to office protocols.
- Document patient information accurately in the electronic medical record.
- Route messages and calls to the appropriate staff.
- Provide patients with pre-appointment instructions.
- Maintain confidentiality and comply with HIPAA regulations at all times.
Job Location:
Wall, NJSalary Range:
$18-22 per hourBenefits:
- Medical, dental, vision plans
- Voluntary benefits
- Paid time off
- 401k plan
- Paid holidays