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Customer Service Representative - # 26-13872

Job

US Tech Solutions

Morris Plains, NJ (In Person)

Full-Time

Posted 1 week ago (Updated 22 hours ago) • Actively hiring

Expires 7/24/2026

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Job Description

Customer Service Representative - # 26-13872 at US Tech Solutions Customer Service Representative - # 26-13872 at US Tech Solutions in Morris Plains, New Jersey Posted in 4 days ago.
Type:
full-time
Job Description:
Duration:
2 months contract,
Full-Time Employment Type:
W-2
Job Description:
Shift Hours:
10am-6:30pm We are looking for compassionate and customer-focused professionals to join our team. In this role, you'll help patients access important prescription medications and support programs while providing a high-quality, personalized experience. Whether you're a recent graduate, early-career professional, or someone with experience in customer service, healthcare, case management, or call centers, we'd love to hear from you.
Responsibilities:
Assist patients, healthcare providers, and pharmacies through phone and online interactions. Guide patients through program enrollment and eligibility requirements. Answer questions related to prescription assistance programs and medication access. Provide empathetic support and help resolve issues efficiently. Document interactions accurately and maintain patient records. Collaborate with internal teams to ensure a seamless patient experience. Support administrative tasks as needed.
Experience:
Strong communication and active listening skills. A passion for helping people and delivering exceptional customer service. Empathy, patience, and emotional intelligence. Problem-solving and critical-thinking abilities. Ability to adapt in a fast-paced environment. Comfortable using computers and learning new software.
Skills:
Effective Communication Attention to Detail Problem Solving Customer service
MS Excel MS Word Outlook Education:
High School or GED required
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
AI Statement:
By applying, you acknowledge that AI-assisted tools may be used during hiring.